Operational Assessment

Our team delivers assessments of specific target areas such as Payroll or Workforce Management, and can also provide full assessments across all Human Capital Management functional areas. Our process includes:

Step 1: Conduct a full People, Process, Technology assessment
  • Client shares all current HCM process documentation to ClearCourse.
  • We conduct interviews with all relevant stakeholders and subject matter experts across HCM functional areas. This includes anyone in your company who has input on the overall process, including: Payroll, HR, Benefits, timekeeping, Information Technology, and Finance.
  • A member of our team shadows Payroll and timekeeping employees during key processing windows to measure the capabilities of the staff, review the processes and evaluate the technology utilization.
  • Client provides data extracts from HR, Payroll, and Time & Attendance systems to ClearCourse for analysis purposes.
Step 2: Analyze and evaluate information from the assessment
  • We analyze data extracts provided and determine if compliance or data integrity issues exist.
  • We apply industry best practices and evaluate each topic assessed against best practice.

  • We analyze processes and technology utilization and identify opportunities for improvement.

Step 3: Create and present an assessment report and suggested roadmap
  • We create a detailed report based on the information gathered during the assessment and analysis steps. The report measures each topic covered during the assessment against best practices and identifies gaps.

  • We create a suggested roadmap addressing how to improve each topic needed.

  • We present the assessment report and suggested roadmap to your management team, answering questions and sharing expertise.

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Would you like to speak to one of our Human Capital Management experts over the phone? Just submit your details and we’ll be in touch shortly, or you can call us at (844) 411-4HCM (4426)